24 Hour Alarm Monitoring

To be effective, Alarm Monitoring Centres need to operate on a continuous basis, but just as important is they must have the ability to interact effectively and efficiently with customers.

Our Monitoring Room is Graded 1A to Australian Standards delivers exceptional customer service by;

• Understanding what customers want and need from their monitoring provider and gearing the operation to meet those needs

• Carefully selecting and training staff

• Setting high customer service level standards  

• The use of robust and user friendly operating systems

Our Monitoring Room also offers 4G Communication options such as Permaconn, Multicom, Multipath and Direct Wireless. All of these services have the ability to reduce the customer's security spend while at the same time increasing site security.